ror desk - Project Details

ror desk

Complete Support Ticket Management System.

Duration

2 Months

Tech Stack

RubyRuby on RailsHTML5BootstrapCss3JavaScriptTurboJs

Requirements

  • Developed Support Ticket Management System using Ruby on Rails and PostgreSQL.
  • Designed user-friendly interfaces for submitting, tracking, and resolving support tickets efficiently
  • Implemented features for categorizing tickets, assigning priorities, and escalating critical issues.
  • Integrated email notifications to keep stakeholders informed about ticket updates and resolutions
  • Ensured data security and privacy compliance through robust authentication and authorization mechanisms
Follow Me